Introduction
ForumScout monitors keywords across social media platforms and forums. This documentation covers how to set up and use the platform.
Use cases
- Brand monitoring — Track mentions of your company or products
- Lead generation — Find people asking for recommendations
- Competitor tracking — Monitor competitor mentions
- Market research — Understand audience discussions
- Reputation management — Catch negative mentions early
- Content ideas — Discover frequently asked questions
Supported platforms
ForumScout monitors the following platforms:
| Platform | Coverage |
|---|---|
| Posts and comments across all subreddits | |
| Twitter / X | Tweets and replies |
| Public posts and articles | |
| YouTube | Video titles, descriptions, and comments |
| Public posts and captions | |
| Bluesky | Posts on the Bluesky network |
| News | Major publications and blogs |
| Forums | Various online discussion boards |
Core concepts
Scouts
A Scout is a keyword monitor. Each Scout tracks specific keywords across your selected platforms. You can create multiple Scouts to organize different monitoring needs (e.g., one for brand mentions, another for competitor tracking).
AI filters
AI filters analyze each result and determine relevance based on criteria you define. This reduces noise when your keywords have multiple meanings or when you're looking for specific types of mentions.
Feed
The Feed displays all matches from your Scouts. You can filter by Scout, platform, date, and sentiment. Each result links to the original post.
Insights
Insights provide analytics on your mentions: volume over time, sentiment breakdown, top sources, and trending topics. Available on Pro and Ultra plans.
Features
| Feature | Description |
|---|---|
| Multi-platform monitoring | Monitor 10,000,000+ sources simultaneously |
| AI filtering | Filter results by relevance using natural language prompts |
| Email reports | Scheduled email reports with your latest matches |
| Sentiment analysis | Automatic positive/negative/neutral classification |
| Team collaboration | Invite team members with role-based permissions |
| Google Sheets export | Automatically export matches to a spreadsheet |
| API access | Programmatic access to your data |
Questions?
Email josh@forumscout.app