Team collaboration
ForumScout supports team access with role-based permissions. All plans include unlimited seats at no extra cost.
Inviting team members
Go to Settings > Team Members and click Invite. Enter the email address and select a role.
The invited person receives an email with a link to join your account. If they already have a ForumScout account, their existing account is linked. If not, they'll create one during the invite process.
Pending invitations show as "Pending" in the team member list. You can resend an invite if the recipient didn't receive it.
Roles
| Role | What they can do |
|---|---|
| Viewer | View the feed, browse mentions, use bookmarks |
| Admin | Everything a viewer can do, plus create, edit, and delete scouts, configure integrations |
| Owner | Full access including billing, team management, and account settings |
The person who created the account is the account creator and always has full owner access. You can invite additional members with any role, including owner. However, only the account creator can manage team members (invite, remove, change roles). Invited owners get full access to everything else — scouts, settings, integrations, billing — but cannot modify the team itself.
Managing members
From Settings > Team Members, you can:
- Change a member's role — Upgrade a viewer to admin or vice versa
- Remove a member — Revoke their access immediately
- Resend an invite — For pending invitations that weren't accepted
Switching accounts
Team members who belong to multiple ForumScout accounts can switch between them. Use the account switcher to move between accounts you've been invited to and your own account.
Tips
- Give sales teams viewer access — They can browse the feed for leads without changing scout configurations.
- Use admin for marketing managers — They can create and tune scouts without needing billing access.
- Keep owner access limited — Only the account creator and key stakeholders should have owner access.