Settings

The Settings page is where you manage your account, configure global filters, set up email reports, export data, and manage your team.

Global negative keywords

Add words that should be excluded from all scouts. Any post containing a global negative keyword is hidden, regardless of which scout found it.

Use this for terms that are universally irrelevant — spam phrases, job posting keywords, or bot-generated content. For more details, see Negative keywords & exclusions.

Global username exclusions

Block specific usernames across all scouts. Posts from these accounts will never appear in your feed.

Useful for filtering out known bots, spam accounts, or your own company's social media accounts (if you don't want to see your own posts).

Default email recipients

Set email addresses that receive notifications from all your scouts. Individual scouts can also have their own recipients configured separately.

Mention limit warnings

Toggle email warnings when you reach 75% and 90% of your monthly mention limit. Both are enabled by default.

See Mention limits for details on how mention counting works.

Scheduled email reports

Create up to 5 email report schedules. Each schedule lets you choose a send time (adjusted to your timezone) and which scouts to include.

See Email reports for setup details.

Global AI filter

Set an AI filter that applies to all scouts that don't have their own scout-level filter. Scout-level filters always override the global filter.

See AI filters for details on writing effective filter prompts.

CSV export

Download your mentions as a CSV file. Options include:

• Select which scouts to export
• Filter by AI match score (optional)
• Set a date range (optional)

Exported columns: Title, Snippet, URL, Source, Date, Author, Sentiment, Match Score, and Scout.

Team members

Invite team members, manage roles (viewer, admin, owner), remove members, and resend pending invitations.

See Team collaboration for details on roles and permissions.