Using the feed

The feed is where all your scout matches appear. Each result shows the post title, a snippet, the source platform, author, date, and a link to the original post.

Filtering

The feed provides several ways to narrow down results:

By scout

Use the scout selector at the top to view results from a specific scout or all scouts at once.

By platform

Filter to show only results from a specific platform (Reddit, Twitter, LinkedIn, etc.).

By sentiment

Show only positive, negative, or neutral posts. Useful when you want to focus on complaints or praise.

By search

Search within your results by keyword or username. This searches across post titles and snippets.

By AI filter score

Use the score slider to adjust the minimum AI filter score. The default is 90. Lowering it shows more results that the AI was less confident about. Raising it shows only the most relevant matches.

By category

On Pro and Ultra plans, posts are automatically sorted into AI-generated categories like "buyer intent", "bug reports", "feature requests", and more. Use the category carousel to filter by these.

All plans can filter between "Your Brand" and "Competitors" if you've set up scouts with those types.

Bookmarks

Click the bookmark icon on any post to save it. View all your bookmarked posts by selecting "Bookmarks" in the feed filters. Bookmarks persist across sessions.

Post details

Each post card shows:

• Title — The post title or first line
• Snippet — A preview of the post content
• Source — Which platform it came from
• Author — Who posted it
• Date — When it was posted
• Match score — How relevant the AI rated this post (if AI filtering is enabled)
• Match reason — A short explanation of why the AI scored it the way it did
• Sentiment — Positive, negative, or neutral classification

Click any post to open the original on its source platform.

CSV export

Export your mentions to a CSV file from Settings. You can:

• Select which scouts to export
• Optionally filter by AI match score
• Set a date range
• Exported columns include: Title, Snippet, URL, Source, Date, Author, Sentiment, Match Score, and Scout

Refresh frequency

Scouts run hourly to find new mentions. The feed shows when each scout last ran.

Tips

• Start with "All scouts" — Get an overview, then drill into specific scouts when you need focus.
• Use sentiment filtering for reputation management — Filter to negative posts to catch complaints early.
• Bookmark posts you want to follow up on — Keeps them accessible without scrolling through your full feed.
• Lower the AI score threshold temporarily — If you feel like you're missing relevant posts, try lowering to 70-80 to see what's being filtered out, then adjust your AI filter prompt accordingly.